GoldMine - GoldSync Synchronization

GoldSync offers unattended, automated processing GoldMine sites. This permits secure and easy remote synchronization between databases, systems (licenses) and users. GoldSync gives you the flexibility to automatically perform bi-directional data exchanges to make sharing information easier, regardless of your team's location. GoldSync also provides additional control by allowing administrators to filter data by criteria such as territory, salesperson or customer type.

BENEFITS OF GOLDSYNC

GoldSync acts as a synchronization attendant and frees your personnel from manually keeping track of all the sites synchronizing with the Headquarters database. GoldSync can monitor for incoming E-Mail syncs or stand ready to instantly connect a site through direct Internet connections. Using standard telephone lines or WAN leased-lines, GoldSync can automatically call remote GoldMine systems.

Optionally, remote GoldMine users can dial-up GoldSync to instantly pick up an awaiting transfer set containing the latest changes; no more wasted toll charges waiting for data to be processed. From offices to mobile users, and back up from mobile users to their offices, data is synchronized.

GoldSync's intelligent synchronization ensures that all changed contact-related data is exchanged; even "linked" documents such as any letters, spreadsheets and memos associated with a contact. Being on the road, will never mean "being out of the loop" again! Finally, the entire sales group, whether networked or mobile, can work as a team!

FEATURES OF GOLDSYNC

. Filtered Transfers (e.g. only Western region data)
. Selected Data Transfers between GoldMine sites (e.g. only updated calendar information)
. Time Zone Reconciliation
. " Linked Files" Support
. Enhanced Security Controls
. Timed Transfers (based on user-defined settings)

GoldMine vs. GoldSync

For new and existing users of GoldMine, the question of "when is GoldMine's built-in synchronization enough versus when is it necessary to use GoldSync" is a natural one. The following section illustrates the difference between GoldMine's Remote Synchronization capabilities and GoldSync's functionality:

Offers functionality for one system, at one site to synchronize with one system at another site via telephone lines (notebook to server and diskette file transfers also available). For multiple systems at multiple sites to synchronize, a remote synchronization administrator must manually track and update the synchronization cutoff (last call) dates, times and user information, such as specific filters and directory settings of each system/site.

Offers only manual resetting capabilities to address the "infrequent sync user" problem. In this scenario, if one site/user fails to synchronize for an extended period of time, they receive only changed information since the last synchronization by another site-not since the date of their last synchronization. This results in missed data. A remote synchronization administrator must monitor the system to track when each site/user last called and reset the cutoff date manually to ensure everyone receives all changed data.

Offers users the capability of applying filters to limit the number of records transferred during synchronization. However, the application of a filter is not predetermined, i.e. the user responsible for initiating synchronization is required to manually apply the filter. There is no security option which automatically restricts a user's access to the entire database.

Offers functionality to support a single modem per computer to process incoming or outgoing calls with a single site.

Offers functionality for one or multiple systems, at multiple sites to synchronize with a GoldSync server. Multiple GoldSync servers may also synchronize with one another via telephone lines or WAN. GoldSync servers automatically keep track of all cutoff dates and times, as well as specific user information such as filters and directory settings of each system/site/server.

Offers functionality to automatically keep track of each site/user's login activity to ensure that even an "infrequent sync user" receives all updated information since their last synchronization date, as opposed to the last synchronization date shown on the system (which may be from another site calling)-as with GoldMine's remote synchronization. GoldSync can be set to "continuous processing" mode to create and upload updated transfer sets for ongoing data retrieval.

Offers functionality to establish security settings which allow a synchronization administrator to set access rights across the system. Predefined filters for both contact and calendar information, calling options and other restrictions such as password protection can be set to restrict user access to data.

Offers the capability to support up to four simultaneous calls per computer to process incoming or outgoing calls with remote sites or servers.